Shopper Response to Shipt’s “Community Update” On Friday, Shipt published a bizarre and insulting “Community Update” originally drafted in response to a “third party inquiry.” Topics addressed range from Shipt’s self-described start up growing pains (Shipt has been in operation since 2014 and became a wholly owned subsidiary of Target…

Data Shows Black-Box Algorithm Reduces Shopper Pay During the pandemic, Shipt launched a black box pay algorithm, dubbed v2. Shipt’s shoppers immediately recognized this pay “change” for what it was: a devastating pay cut. The shoppers knew what was coming because black box algorithms are nothing new in the gig…

This month, Shipt is expanding its “black box” algorithm pay structure to the entire country. After launching in the California and Washington markets with this pay nearly two years ago, Shipt quietly launched the new pay structure in a select few metros nationally in January of this year. …

Shipt Pay Update This month, Shipt is expanding its blackbox algorithm pay structure to the entire country. After launching it's new California and Washington markets with this pay nearly two years ago, Shipt quietly launched the new pay in a select few metros nationally in January of this year. This…

On July 15th, Shipt will be rolling out a new black box algorithm payment method which not only removes all transparency from its shopper compensation calculations but will likely reduce shopper pay by at least 30%. This seismic company shift is occurring at the same time that its shoppers —…

Dear Molly Snyder, We heard you were just hired as Shipt’s new Chief Communications Officer. We’re sure you’ve read about some of the issues currently plaguing Shipt shoppers. Prior to the pandemic, Shipt launched a pay cut known as V2 — replacing a transparent, fair pay model with a shady…

An Open Letter from Shipt Shoppers Dear Shipt Customers, This past month has been incredibly difficult for us. Working conditions have been deteriorating. In the past two weeks, the White House urged all Americans to stay out of grocery stores, a hotbed for COVID-19. Some stores now require patrons to…

While we appreciate that Shipt did respond to part of our demands in AL.com about nationwide Shopper issues, they failed to adequately address our concerns or provide any sort of legitimate solution to the issues plaguing Shipt Shoppers. (Shoppers response in AL.com) HAZARD PAY We’ve demanded that Shipt HQ offer…

For the past several weeks, Shipt has been ignoring its Shoppers’ pleas for hazard pay, PPE, and denied 14 days of sick pay for those of us too sick to work. Earlier this week, they issued a pay cut drastically lowering the payout for canceled orders. For some, this was…